Elevated support. Comprehensive service.
UVT ProLine Support™ is an always-on mission-critical support ecosystem that we have built from the ground up to ensure you always have a knowledgeable resource you can rely on.
Built from the ground up to ensure program managers always have a resource they can rely on in the field, at the station, or on deployment.
Manufacturer-certified initial and recurring training and assessments give our Technical Support Specialists the most up-to-date resources available.
We take an always-on approach to everything we do and that's why every piece of equipment we send out includes the best support imaginable.
Full Stack Service
Support is at the core of everything we do and it's the foundation on which UVT ProLine is built, delivering you the best support experience possible.
We have centralized our entire service catalog into a single enterprise-grade operating system allowing us to track your issue in real-time from start to finish.
We offer multiple channels of communication with a fully integrated architecture ensuring every detail is captured no matter how you reach us.
Multiple Tiers Available
All government customers get
ProLine Support Premium
Every purchase made with UVT includes at least ProLine Support Lite.
ProLine Support LITE
$299 .00/ aircraft / year
- Regular Business Hours
- Self-Service Support Portal
- Online Support Video Library
- Downloadable User Guides & Checklists
ProLine Support BASIC
$599 .00/ aircraft / year
- ProLine Support Lite Features Plus...
- Email Support
- Factory-Trained Specialists
- Custom Billing Options
ProLine Support PREMIUM
$1199 .00/ aircraft / year
- ProLine Support Basic Features Plus...
- 24x7x365 Email, SMS & Online Support
- Extended Business Hour Phone Support
- Detailed Online Support Video Library
We're here when you need us.
Our Specialists are standing by to provide you with a price quote, answer questions, or anything else.
We use over 30 years of combined experience to help organizations like yours hone in on the perfect solution for your mission.
Industry Expertise. We take an experience-driven approach when it comes to guiding our customers toward the right solutions.
Low Pressure. Our entire sales process is low pressure from start to finish and tailored toward government purchasing to make sure you get the equipment you need, when you need it.
Diverse Product Catalog. We've spent almost an entire decade cultivating a diverse product catalog with solutions that solve real world problems.
Unwavering Dedication. When we say nobody can support you the way UVT does, we mean it.